Closed Captioning Concerns

For Closed Captioning Concerns
Please Contact Our Captioning Hotline

Phone: 575-562-2112
Fax: 575-562-2590
Email: captioning.hotline.kenwtv@enmu.edu

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

Mr. Orlando Ortega
Operations Director
KENW-TV
1500 S. Ave. K, ENMU
Portales, NM  88130

Before sending a formal written complaint, we recommend you first contact our Captioning Hotline.  We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.