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Technical Problems
Engineering Updates

KENW has now made this space available for our viewers to get information on any technical difficulties we may be experiencing. 

To report any difficulties you may be having with a KENW signal, please contact our engineering department at 1-888-367-5369 or by email at kenwtv@enmu.edu or kenwfm@enmu.edu.

If you are experiencing problems, we do appreciate your reports.  Our toll-free number is 1-888-367-5369 and our e-mail addresses are kenwtv@enmu.edu and kenwfm@enmu.edu (depending on which service you are experiencing problems).

January 25th, 2021

This announcement is for our DirecTV viewers.  We do apologize for the intermittant audio and video problem that we have been having over the last few weeks with on our channel on DirecTV .  This was our problem, not DirecTV's, and unfortunately it was a difficult problem to find and fix.  It has now been repaired, but we do apologize for the annoyance it has caused.  Thank you!